Saving Game Data On Iphone

sid_d

Hi,

I have an iPhone 5 with no profile created to save my data so it syncs across devices. 

I now want to replace my phone so I have tried to create a King account within the game but I keep getting a network error. 

I don't want to use FB as I don't have a Facebook account. 

I don't want to lose my game as I am on level 3000.

Please help.

Thanks

Sukanta_Biswas

Hi @sid_d
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

We're sorry for your problem. You couldn't save your game, so you can't move the game to another device. You can check for update to the game app and then try saving it with an account.
If you still fail, don't despair, give me a message.😊

sid_d

Hi @Sukanta_Biswas

I have checked and there are no updates for the app. Still unable to save my game.

Thanks

sid_d

Hi @Sukanta_Biswas

I have checked and there are no updates for the app. Still unable to save my game.

Thanks

Sukanta_Biswas

sid_d said:

Hi @Sukanta_Biswas

I have checked and there are no updates for the app. Still unable to save my game.

Thanks

Show me a screenshot of the problem you're experiencing while trying to save the game.
For instructions on how to take a screenshot please visit here.