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Is there any chance to recover my progress on candy crush if I already deleted my Facebook account?

mquiltro
mquiltro Posts: 3

Level 1

my girlfriend was in level 4000+ and she had to delete her account, so now she wants to recover her progress, is there any chance to do this?

Answers

  • KhalessiLove
    KhalessiLove Posts: 15

    Level 2

    I have a similar problem. I want to use a different Facebook account for the game. anyone know how to switch Fb accounts? 
  • Spinnifix
    Spinnifix Posts: 25,429
    I pass it on to @Elsa. It helps you. Please be patient!!! Thank you
  • Hi @mquiltro
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    Of course, you (user) can get back to your level. You connect your current game via a Facebook or Kingdom then you need to contact our Player Support. Complete the form as shown in the screenshot below, and then submit a description of your problem.  

    Click here to contact Players Support.

  • mquiltro
    mquiltro Posts: 3

    Level 1

    @Sukanta_Biswas I've already done this, but i get an email with suggestions related to problems of connection with my facebook account, but that account is not accessible anymore si I think I need a migration of the data to a new king account.
  • Hi @mquiltro
    Sorry, You cannot transfer your game to another account. But with a new account you can reach the level where you were. Connect the game app to a new account and contact Players Support.😊

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