When will server errors be fixed???

russmanrussman Posts: 27 Level 2
Server never connects even though im connected to wi-fi and chrom runs flawless....missing out on tons of items and upgrades....

Answers

  • SpinnifixSpinnifix Posts: 3,151 Legend
    Hi there

     Here are some steps to the server problem. Please follow them:

    Thank you


    Server problem Your game is experiencing this problem because your game is not connected to the server. There can be various problems. Therefore, check that your game is connected to the server before starting the game. At the moment I ask you to check the following steps. Check app update> Sign out game> Restart device> Open game and sign in. If your game app is damaged, you won't be able to sign in or sign out of the game. Let me know if you see the image below when you sign in or sign out.


    GOOD LUCK

    ☺☺☺
                                                                  ♥ Where there is a will, there's a way ♥

    A look at my profile would help everyone! 

     Did you know that there is now an international area for German - French and Spanish?    

    https://community.king.com/en/blog/categories/international-corner 

     The English language remains outside this range !!!

  • russmanrussman Posts: 27 Level 2
    Did all that plus deleted and reinstalling game at the expense of 1500+ levels....is an ongoing issue usually lasting several days....
  • SpinnifixSpinnifix Posts: 3,151 Legend
    Hi there! Did you follow the steps Then please update your app and clear the cache. Otherwise please report !!!
                                                                  ♥ Where there is a will, there's a way ♥

    A look at my profile would help everyone! 

     Did you know that there is now an international area for German - French and Spanish?    

    https://community.king.com/en/blog/categories/international-corner 

     The English language remains outside this range !!!

  • Sukanta_BiswasSukanta_Biswas Posts: 12,107 Superstar
    Hi @russman
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    Your game has this problem because your game does not have a connection to the server.There may be a variety of issues, so before starting the game you should check if your game is connected to the server.
    Right now, I'm asking you to check the steps below.
    Check App Update > Log Out Game > Restart Device > Open Game & Log In.
    If your game app is corrupted, you will not be able to log in or log out of the game. Let me know if you see the picture below when you Log in or Log out.



    👉 CCFS - Win Gold bars Here 🍒
    🌟 Beat our Superstars and get free boosters - Check here  🎉

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