Where are my “real” Facebook friends?

NanaG6

I only have cartoon characters and no additional lives from “real friends”!

firebombmarkus

Hi @NanaG6 and welcome to our adorable Community 😊 Can you please tell me is your game connected to a King or a Facebook profile? If you are connected to Facebook you should see all the friends who are playing this game. If you don't see them, they might have stopped playing the game.

firebombmarkus

Hi @cgsantaromana and welcome to our adorable Community 😊 What do you mean by "real" friends? Are you referring to Facebook friends? Is your game connected with Facebook account?

ShellyG

I'm assuming your "real" friends don't play the game? Or they are not sending you lives as you requested?

firebombmarkus

Hi @NanaG6 and welcome to our adorable Community 😊 Can you please tell me is your game connected to a King or a Facebook profile? If you are connected to Facebook you should see all the friends who are playing this game. If you don't see them, they might have stopped playing the game.

cgsantaromana

I also suddenly lost my "real" friends after a software update. 

firebombmarkus

Hi @cgsantaromana and welcome to our adorable Community 😊 What do you mean by "real" friends? Are you referring to Facebook friends? Is your game connected with Facebook account?

vioSaniuta13

Can anyone actually answer the questions? I have the same issue
After an update i only cartoon characters instead of FB friends. And my friends DO play the game cuz i asked. I asked this sometime ago but no one answerd

firebombmarkus

Hi @vioSaniuta13 and welcome to our adorable Community 😊 Have you tried clearing the cache?

vioSaniuta13

There are several posts like mine. More ppl have the same issue. It isnt the cache, it.s obvious there.s a glitch in the app. Might be during certain levels or i dont know. My sisters works fine. Mine doesnt

firebombmarkus

@vioSaniuta13 I understand your frustration, that's why I am asking you these questions. In order to help you, I need to have as much information as I can. So did you clear the cache? Is your game up to date? Your sister doesn't have the same problem, hence it might be something particular in your device. Which device and OS are you using?

Ambyr

cgsantaromana said:

I also suddenly lost my "real" friends after a software update. 

I did too. Now its just all people i dont know. How do we get it back? Uninstall update?

Ambyr

Does anyone know how to get back fb friends we know and can compete with?