Games/ Candy Crush Saga/ Support
🚨🚨Are you having this issue in the game? Check out this helpful information first !! 🙌 🍭🍬

New King Account

MsLilMikeMsLilMike Posts: 10 Level 2
in Support

Hello,

All 5 of my King games have been disconnected from Facebook & won't reconnect. Rep told me I need to create a new King account to link all my games. This has been going on for over a year now. Can someone help me?


MsLiL Mike


Flag · Helpful Woah! Sweet Love Haha

Best Answer

Answers

  • Hey! Would you like to give us your opinion?

  • SpinnifixSpinnifix Posts: 15,973 Ambassador
    Accepted Answer
    Hello and welcome to this community

     On which device do you play - PC or mobile?


     This is important!! Good luck
    Accepted Answer
                                                                 
    💓 Where there's a will, there's a way 💓

     😉 One look at my profile would help everyone! 👍

     Did you know that there is now an international room for German - French - Spanish?

     🍐 Player Expert for Papa Pear 🥥

    Easter competition 23.3. - 9.4.2021
    Flag · Helpful Woah! Sweet Love Haha
  • MsLilMikeMsLilMike Posts: 10 Level 2

    Hello & thank you,

    I play all my games on my android phone.


    Flag · Helpful Woah! Sweet Love Haha
  • bearwithmebearwithme Posts: 10,908 Candy Moderator
    edited January 2020
    Hello @MsLilMike and welcome to our wonderful community.  Playing through King.com will allow you to keep your progress stored in case anything happens and a lot of players enjoy playing thru king.com.  But if you really want to play via Facebook (I play thru them). you might try de-installing Facebook from your phone.  Then make sure you have the latest version of all the games and clear your cache.  Then turn your phone off for at least 10-15 second.  When you turn your phone back on, try reinstalling the Facebook app and see if you can connect any of your games to the Facebook app.

    "Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh

    Be sure to come check out the  Beginner's Corner and visit the lounge area 💕💕
    If you are new to the community please check here for helpful info: Learn more about the King Community
    💗You can find the various contests for the different games here


    Flag · Helpful Woah! Sweet Love Haha
  • MsLilMikeMsLilMike Posts: 10 Level 2
    Hello @ Bearwithme. That is not the problem I'm having. I had a FB page and my games where all connected. The issue came about because I couldn't sign onto FB so I created a new page and connected all my games to that page. Somehow while using both pages, all my games became disconnected to FB and won't re-connect. Was told that I have to create a new King account and that is as far as I've gotten. Can't get in touch with anyone @ King. Going on 2 years.
    Flag · Helpful Woah! Sweet Love Haha
Sign In or Register to comment.