Profile photo missing?
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lulu13
Posts: 3,026 Legend
Hi again to all!
Wonderful news! 😊😊😊😊😊
The only game i didn’t uninstall yesterday was CCS so glad i didn’t.
Today with a fresh head, tried this approach: clicked on my profile got this message again
Thought worth a try and created new account using my exact same details as my account before.
@Gingersnappyg
@Nat09
@Sukanta_Biswas
My account profile and photo are there all back to normal including my boosters. 👍🏻👍🏻👍🏻
I really hope this will help other players.
Good luck all and happy gaming!!
😉🥰😉🥰😉🥰😉🥰😉🥰In a world where you can be anything, be kind 🧚♀️


Answers
In a world where you can be anything, be kind 🧚♀️
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2 · 2Helpful Woah! Sweet Love HahaIn a world where you can be anything, be kind 🧚♀️
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2 · 2Helpful Woah! Sweet Love HahaI will try tagging some experts at king to see who can help?
@PummyRaj
@QueenMia
@Nat09
@Lola_Pop
@Foley1362
Candy crush
candy Jelly
candy Soda
can anyone help?🥺🙁
In a world where you can be anything, be kind 🧚♀️
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2 · 2Helpful Woah! Sweet Love HahaConcours du mois de Janvier
☃️⛄️ Je voudrais un bonhomme de neige ⛄️☃️
VENEZ ME FAIRE RIRE 😜
🤣🤣 mèmes drôles 🙀😹
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2 · 1Helpful Woah! 1Sweet Love HahaI have already tried what @bearwithme suggested to another player.
I’m not connected to Facebook with any of my games.
I have not played the games I can’t sign into for a while so didn’t realise there was a problem.
When I press on my profile picture it sends me to sign in page and that is when i get an error occurred message. I haven’t signed out of any of my games. 🤷🏻♀️
My internet/server connection is fine.
I have regularly updated the games in apps update even though I’ve not played in a while.
Player ID 10745556539
Your help on this issue would be very much appreciated.
Thanking you in advance 🤝
🌸🌸🌸🌸🌸🌸🌸🌸🌸🌸🌸
In a world where you can be anything, be kind 🧚♀️
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3 · 2Helpful Woah! 1Sweet Love HahaCollect your badge from HERE.
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1 · 1Helpful Woah! Sweet Love HahaI'm sorry, I missed your previous comment😂
Collect your badge from HERE.
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1 · 1Helpful Woah! Sweet Love HahaThank you for responding!
How can I fix this problem? Any ideas? 😊
In a world where you can be anything, be kind 🧚♀️
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2 · Helpful Woah! 2Sweet Love HahaCollect your badge from HERE.
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4 · 4Helpful Woah! Sweet Love HahaI have not changed my Facebook password, my games are not connected to Facebook.
I realised there was a problem when I went on play the game after visiting the community to show i had reached level 1000, please see above screenshot.
I then went to press profile and it took me to sign in page. Tried but got error message but i know that my email and password were correct. So clicked forgot password.
I reset my password to the same password I had originally.
Your explanation is it’s because i changed my password, if that was the case why is my candy crush friends saga and blossom blast not corrupted?? I was still logged into these accounts.
I am so sorry 😐 for this long message but it seems this is all quite complicated. 😱
The explications that have been given don’t match what happened.
@Nat09
In a world where you can be anything, be kind 🧚♀️
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2 · 2Helpful Woah! Sweet Love HahaThanks @Sukanta_Biswas for your help, much appreciated 🤗
Concours du mois de Janvier
☃️⛄️ Je voudrais un bonhomme de neige ⛄️☃️
VENEZ ME FAIRE RIRE 😜
🤣🤣 mèmes drôles 🙀😹
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2 · 2Helpful Woah! Sweet Love HahaI am sure @Sukanta_Biswas
will be of great help.
I have found some more info on this and will post to him/her directly or if possible message?
Thanks again 🤗
In a world where you can be anything, be kind 🧚♀️
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1 · Helpful Woah! 1Sweet Love HahaCollect your badge from HERE.
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2 · Helpful 1Woah! Sweet Love 1HahaThe only option was to uninstall then reinstall my games. Good side you don’t lose your progress.
Downside! You lose all your boosters 🤢🤢
maybe the game designers should look into this to find a better solution.
@Nat09 @Sukanta_Biswas
Thanks again for your efforts today to help. Much appreciated 🤗🤗
In a world where you can be anything, be kind 🧚♀️
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2 · 2Helpful Woah! Sweet Love Haha- Report
2 · 2Helpful Woah! Sweet Love Haha