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Gold bars not rewarded
Komal_Agarwal
Posts: 22
Level 3
in Support
Hi,
I completed my first set of the 3 that were uploaded yesterday. Although I finished all the 15 levels first, I want awarded the 5 gold bars! Pfa screenshot.
Thx!
I completed my first set of the 3 that were uploaded yesterday. Although I finished all the 15 levels first, I want awarded the 5 gold bars! Pfa screenshot.Thx!
0
Answers
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Hello @Komal_Agarwal, A Warm Welcome to our friendly King Community
I am very sorry to hear that you have not received the reward for winning the "Episode Race"!! Unfortunately, this Community does not deal with the missing rewards and you will have to contact the King "Player Support Team"!
Here is the link to contact them and send a complaint.... https://soporto.king.com/contact
** While filling out, enter the TOPIC as "Problems with my Game";
and the SUB-TOPIC as "Prize Not Received";
Explain briefly about the issue and Submit the form.
NOTE: Along with above details, make sure to enter the Game Name correctly!
After sending the complaint, you will be receiving an automated email as acknowledgement. If you have not heard from them within 3 days, send a reply to that automated email you have received.
** Please post back if you need further assistance by tapping on "Type your Comment" box located below.
Hoping for the Best! Have a great rest of the day/evening
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