Sync King account to FB account

Roswhell

Hi there,

I tried to sumync my King account to my FB account via the game but he brought me back to level 1.
I then tried on King.com but it says "account already been sync" 
Could someone help me to sync both accounts please ?
Thanks in advance for your help guys!

Spinnifix

Hello and welcome to this community

 
☺

You have to play and exit level 1 again, then update the app and clear the cache !!!

 Otherwise this. Go to this link and look for your device and problem and follow the steps.


https://community.king.com/en/blog/categories/blog-posts

♥Good Luck♥

Spinnifix

Hello and welcome to this community

 
☺

You have to play and exit level 1 again, then update the app and clear the cache !!!

 Otherwise this. Go to this link and look for your device and problem and follow the steps.


https://community.king.com/en/blog/categories/blog-posts

♥Good Luck♥

Sukanta_Biswas

Hi @Roswhell
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😉

We're very sorry for your problem. Since you have seen that your account is already synced on the King.com page, then you should not have this problem. Anyway I'll ask for some information. Please help me with the information so that I can find the cause of your problem.
Did you use the same email on Facebook and the Kingdom?
Is your avatar and rank correct?
Have you used any other Facebook on this device?
Please let me know....

Roswhell

Hey guys,
First thanks for your help!

I managed to recover my levels but unfortunately not the "items (lollipops, hand etc ..)

Is there a way to retrieve it ?

And thx again

Spinnifix

Hi there! No, I'm sorry. Unfortunately, the boosters are lost during the deinstallation. Since your device does not save the boosters. I hope this helps you further!!

Sukanta_Biswas

Roswhell said:

Hey guys,
First thanks for your help!

I managed to recover my levels but unfortunately not the "items (lollipops, hand etc ..)

Is there a way to retrieve it ?

And thx again

There is no possibility of getting a booster back on Android or iPhone. As they are stored in the device memory unprotected. Sorry, I couldn't help you with this.😂

Roswhell

Ok , thanks anyway!