Hi @indigoskye
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊
According to your screenshot I can see that this problem is happening for slow internet. Since your rank and avatar are correct, you should wait a bit. I hope this problem will be solved as soon as you have a strong internet connection. If the problem is the same then you tell me again after 12 hours.😉
Have a good day.
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