Connection issues

buzymom210

I am connected. But it says I’m not 

Betts

Perhaps you should put a screenshot here that shows your issue. It is difficult to understand what is happening in your game just by your words.

cherylwann

Can’t get candy crush or bubble witch 3 to connect to App Store 

Abdurahim

I can not conect to win free live to complete level

Betts

cherylwann said:

Can’t get candy crush or bubble witch 3 to connect to App Store 

As far as I know you can only connect the game to facebook or Google play. Not to the App Store.

Betts

Abdurahim said:

I can not conect to win free live to complete level

Click the gear at the lower left side and then the question mark. Then click Why it`s important to log in to your profile to get adice how to connect the game to your facebook account.

Cristina76

I have same issue and it is recent one week ago, since beginning of February: there is a spinning wheel when I need to get one help and shows spinning wheel as I must show in next screenshot.

It asks also to be connected to app store that it is done but I am already connected

sadiebadass

Can't connect on original device since saving game. Can't connect to "contact us" for someone else to help either. My internet connection is fine for everything except candy crush related things. Please help.

sadiebadass

Apparently this is just a place to type stuff because nobody has an answer to an ongoing issue. Guess 4100 plus levels for nothing. I will never play another king game again if this is what happens.

buzymom210

This is exactly what is happening to me. No one has answered on how to fix problem.

Cristina76

Betts said:

cherylwann said:

Can’t get candy crush or bubble witch 3 to connect to App Store 

As far as I know you can only connect the game to facebook or Google play. Not to the App Store.