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My power ups

Anuel0510
Anuel0510 Posts: 1

Level 1

I reset my tablet, and had to download the app again. I did logged in with Facebook for my progress, and my power ups where gone... How is that possible? If you log back in, and my progress is there, why not that??????

Comments

  • Hi @Anuel0510

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    In the case of Android and I-Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process. You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing and the boosters are not refundable.😥

Hey! Would you like to give us your opinion?