
No rewards after completing the Chocolate Box
Best Answer
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Crazy Cat Lad
Posts: 8,775 Community Manager
Hi Candycrushers!
There was some fixes released to the Chocolate Box in a recent update, please make sure to have the latest update installed to get all Chocolate Pralines in order!
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Answers
I have completed chocolate box after chocolate box after chocolate box why haven't I gotten the rewards
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0 · Helpful Woah! Sweet Love HahaIf you have completed the entire box with all four colors of the candy by completing the tasks assigned to each color and have not been rewarded, you need to report the issue by using the Contact Us link at the bottom of the this screen. Give them details in the form, it's very easy to fill out. They'll respond to you directly via email and are very good at getting back to you quickly.
Hopefully they can help or fix it if it's a glitch.
✌😎
Patience is a virtue. Peace is a journey. ✌😎🦎
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0 · Helpful Woah! Sweet Love HahaHello and welcome to this community
I'll give you a link:
https://community.king.com/en/blog/categories/blog-posts
Please look after your device and the problem. If it doesn't help you any further, I will send you to support:
This will take you to the contact form. Please enter your language. Please note that everything is spelled correctly (this is important): and send it. You will then receive an automatic email. Please reply and describe Submit your request, and be patient for the answer. If you don't get an answer after 3 days, please try again.
Good Luck
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0 · Helpful Woah! Sweet Love HahaI have checked the above and all is fine. Sent support a message received a reply saying we will be in touch haven't had anything else and it's still happening.
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0 · Helpful Woah! Sweet Love HahaHi @Essie1973 Just keep clicking it, all day if you have to. You may be surprised at the results!!!
https://community.king.com/en/candy-crush-saga/discussion/comment/553594/#Comment_553594
NOMINATE frenioz00 FOR MEMBER OF THE MONTH
INPUT A SPECIFIC LEVEL
EXTRA CHALLENGES ON REACHING FINAL LEVEL
COMPLETE EPISODES IN ANY LEVEL ORDER
THE HOLY GRAIL
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2 · 1Helpful Woah! Sweet 1Love HahaThanks for telling me this. When you click great does something come up to tell you what rewards you have received. Nothing comes up on mine just goes straight back to the map.
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0 · Helpful Woah! Sweet Love HahaI have completed the chocolate box twice and never received the rewards.
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0 · Helpful Woah! Sweet Love Haha@Essie1973 No, after you click "Great" there are no further screens but the extra colourbomb striped/wrapped and lollipop hammer(s) will show in your backpack. Since the 'fix' I only now get one of each.
NOMINATE frenioz00 FOR MEMBER OF THE MONTH
INPUT A SPECIFIC LEVEL
EXTRA CHALLENGES ON REACHING FINAL LEVEL
COMPLETE EPISODES IN ANY LEVEL ORDER
THE HOLY GRAIL
- Report
1 · 1Helpful Woah! Sweet Love HahaHi Candycrushers!
There was some fixes released to the Chocolate Box in a recent update, please make sure to have the latest update installed to get all Chocolate Pralines in order!
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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5 · Helpful Woah! Sweet Love Haha@Flanje Okay perhaps I am getting them then might be worth posting a suggestion for the developers.
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0 · Helpful Woah! Sweet Love HahaI have just found out nothing pops up but you do get the rewards.
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0 · Helpful Woah! Sweet Love HahaI have Completed several chocolate boxes and have never seen a pop up showing what the reward is, and there is no change in my power up section. Apparently something is wrong. Help please.
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0 · Helpful Woah! Sweet Love HahaHello @Katiegirl Hearty Welcome to our friendly King Community 🤗
I am very sorry to hear that you have not received rewards from your Chocolate Box!!
I would like to ask few details for my clarification.....
1) When you said "you have completed several chocolate boxes" -- were you counting all the Chocolates that you see in Chocolate Box"?
2) Did you see this below screen in your game? 👇️ 👇️
** How the feature works is ---> You will have to select 1 colored box and once finishing the task all that single colored boxes will be removed. And you will have to choose another colored box to finish next task -- but this might vary for each players. Some players have to wait for 12 hours, some for 24 hours and some can play 2 tasks per days!
Is that how you are playing this feature OR is it working in a different way?
** If you take a look at the left side of above screenshot, those 3 boosters are the rewards we receive after finishing all tasks in the Chocolate Box. Have you not received any of these boosters, yet?
Can you please reply back and provide more details and clarify? So that I can provide you further assistance. Type your reply in the blank dialogue box provided below.
Talk to you soon! Have a great rest of the day/evening!
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0 · Helpful Woah! Sweet Love HahaThank you for getting back to me so quickly. I do at least 2 boxes a day, and play exactly as you described. In fact I finished my 2nd one today just about 30 minutes ago. Very disappointed I haven’t received the rewards as I’ve done 2 a day since they came out.
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0 · Helpful Woah! Sweet Love HahaI finished 4 chocolate box and never recived any booster why?
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0 · Helpful Woah! Sweet Love Haha