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All game boosters gone?
nzampella1
Posts: 9
Level 2
in Support
I just got a new phone and everything transferred except the boosters I paid for and won. How do I fix this??? Please help
3
Best Answer
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Hi @nzampella1
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
In the case of Android and I-Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process. You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing. And the boosters are not refundable.
Since you purchased some boosters so you can contact our Player Support directly, here.
5
Answers
-
Hi @nzampella1
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
In the case of Android and I-Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process. You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing. And the boosters are not refundable.
Since you purchased some boosters so you can contact our Player Support directly, here.
5
