Sync levels

Janet_Fogelquist

i was playing the game got to level 1036 I think. Then I logged into FB and took me to level 1. I have tried to fix this but cannot find the orange king symbol to hit or settings. Help I don't want to start over again.

AbhinavSargar

Hi @Janet_Fogelquist @ASDAdvocate

Welcome to the Community,

Sorry to hear about your Problems.

When you logged into Facebook Account, your Levels were started at Level 1. 

Try Logging out of the Facebook Account.

If that Doesn't help then try Logging into Facebook Account.

If any of the above hasn't helped yet then check this out-

•I can't synchronise my progress

•I'm having issues connecting my game to Facebook!

•How to get your level and progress back?

•Have you lost your progress and friends list?

•Can I sync my progress between Facebook and King.com?

•General Questions

•Frequently Asked Questions

•Issues

I hope this helps.

Have A Nice Day!

Werner_Cichy

@Janet_Fogelquist

Welcome to the King Community !

Do you play mobile or on PC?

ASDAdvocate

I am also having the same issue.  I look forward to hearing some helpful advice.  I am on level 4549!!

Werner_Cichy

@ASDAdvocate

The same question for you, do you want to link your PC game with Facebook or your game in a mobile device?

Werner_Cichy

@ASDAdvocate,  and @Janet_Fogelquist,

If you want to link your account on the PC, check out this link

https://community.king.com/en/blog/discussion/248899/create-a-king-com-account-and-sync-it-with-your-facebook-game-instructions-for-pc?fbclid=IwAR3p8vXjAmwkOwK_WyjBYY39lrzvWlWFBpjSVrg5I05RhCBze8uXgI5AUfE#latest

AbhinavSargar

Hi @Janet_Fogelquist @ASDAdvocate

Welcome to the Community,

Sorry to hear about your Problems.

When you logged into Facebook Account, your Levels were started at Level 1. 

Try Logging out of the Facebook Account.

If that Doesn't help then try Logging into Facebook Account.

If any of the above hasn't helped yet then check this out-

•I can't synchronise my progress

•I'm having issues connecting my game to Facebook!

•How to get your level and progress back?

•Have you lost your progress and friends list?

•Can I sync my progress between Facebook and King.com?

•General Questions

•Frequently Asked Questions

•Issues

I hope this helps.

Have A Nice Day!

Werner_Cichy

@ASDAdvocate,  and @Janet_Fogelquist,


If you have 'my account' in the game, you can use it to link your game to Facebook

https://community.king.com/en/candy-crush-saga/discussion/257766/candy-crush-sagas-new-account-view/p1