Hello there, I buyed myself an new phone and I signed up again in Candy Crush Saga and logged in into my Facebook account and now I realized Iost all my Power Ups I had over 80 or more and that's not ok
Hello and welcome to the community
I'm sorry, but it's not possible to transfer the boosters. You can only use it from the old device. Since they were saved there. If you bought the booster, please contact support.
To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.
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In the case of Android, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process. You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing. And the boosters are not refundable.
If your boosters were purchased, you can get a refund by following what my friend @Spinnifix has said.
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