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Wrong amount taken from PAYPAL Account.

Candy1111
Candy1111 Posts: 16

Level 2

Hi I just brought 60 Gold Bars from the Piggy Bank. It said $2.99 It is usually around $5 so i thought oh a bargain i will buy those... now $4.58 has come out of my PAYPAL account.. Can you help please?


Thanks

Best Answers

  • Spinnifix
    Spinnifix Posts: 25,430
    Answer ✓


    https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase


    Hello and welcome to this community


    I will give you a link that hopefully can help you further! If not, please report back

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Answer ✓

    Hi @Candy1111 !

    First make sure that several purchases not have been charged at the same time.

    If you play on mobile and make the purchases with your Apple-ID or Google Play account, Apple and Google may merge several purchases in all your games into one transaction instead of charging all in-app purchases separately.

    By logging in to your Apple-ID or Google Play account, you'll see all transactions separately.

Answers

  • Spinnifix
    Spinnifix Posts: 25,430
    Answer ✓


    https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase


    Hello and welcome to this community


    I will give you a link that hopefully can help you further! If not, please report back

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Answer ✓

    Hi @Candy1111 !

    First make sure that several purchases not have been charged at the same time.

    If you play on mobile and make the purchases with your Apple-ID or Google Play account, Apple and Google may merge several purchases in all your games into one transaction instead of charging all in-app purchases separately.

    By logging in to your Apple-ID or Google Play account, you'll see all transactions separately.

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