I cant used gold.

lana_zoi

Hello. Few months I cant used golds,for extra movies for rexharge lives for nothing. The conections is good and i was tried to update to unistal and again instal. But nothing.

Sukanta_Biswas

Hi @lana_zoi

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

There has already been a post about this issue, you will find all the information there.

https://community.king.com/en/candy-crush-saga/discussion/281860/wheel-and-extra-moves-stuck-on-loading-connecting/p1

https://community.king.com/en/candy-crush-saga/discussion/281860/wheel-and-extra-moves-stuck-on-loading-connecting

Nellie28

Hello.. I can't spin the wheel or use my gold bars. Please help!

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/747510#Comment_747510

Hi @Nellie28

This could be a problem if your game app is not up to date or if your game is not fully connected to the server.

Even slow internet is one of the causes of this problem.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

If you have the same problem after doing this then you will find complete information HERE and of course tell your Game ID there.

Targoool

(EDITED by CM - Unsupported language) 

Mary_Kay

My wheel is doing that again too.

Targoool

(EDITED by CM - Unsupported language)