I'm in level 922 and the game is returning to 803 please what can I do

estherajibike

I'm in level 922 and the game is returning to 803 please what can I do 

Spinnifix

Hello and welcome to this community

Please play your current level again and finish it, then refresh and clear the cache and restart. If that doesn't help then this:

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

 

https://soporto.king.com/contact

If you play on an app, please go to Settings - App - Store - Deatials and there is an email address. Write the email there and explain your problem with the data. You will then receive an automatic email and do everything again. And send it. Good luck

Help Center: https://www.help.king.com/hc/en-us#%20

Please select your game and language in the top right corner.

The team can then fix it manually.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/284950/im-in-level-922-and-the-game-is-returning-to-803-please-what-can-i-do

Did you get this problem after uninstalling the game app?

Crazy Cat Lad

Is it only the avatar that is stuck on level 803 or is all levels unmarked as unplayed?

Could you post a screen shot of the game map?