Phone Number shows busy

diyamillickpi

I love playing candy crush and I've been playing since very long but this time I'm having some problem in playing. My phone number shows busy when I open Candy crush. I've checked my phone settings. I've even restarted my phone. Still my number is found busy whenever playing.

Help me with this please 🙏.

Sukanta_Biswas

Hi @diyamillickpi

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Some devices have an additional "mode" feature and your "mode" option is on so you're facing this problem.

Mode are look like Sleep mode, Game mode, Normal mode etc.

Tell me the name of your device's model and manufacturer so I can try to help.

Thank you.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/643895#Comment_643895

Please check whether the Game booster app is installed on your device.

This app is the cause of this problem.

Let me know.

DoubleB423

Tricky one. I would try un- installing

and then re-installing the game- and then make sure it has the latest update available. I would also clear cache and cookies after that. Then try opening the game- and receive a call. Just curious- which mobile carrier do you use?

Sukanta_Biswas

Hi @diyamillickpi

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Some devices have an additional "mode" feature and your "mode" option is on so you're facing this problem.

Mode are look like Sleep mode, Game mode, Normal mode etc.

Tell me the name of your device's model and manufacturer so I can try to help.

Thank you.

diyamillickpi

@Sukanta_Biswas

Thanks for answering my question.

Well, my device name is Realme3

Model is RMX1285

I don't remember the manufacturing date. Will this details be ok?

diyamillickpi

@DoubleB423 I've already tried. I've even updated the apps yet shows busy.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/643895#Comment_643895

Please check whether the Game booster app is installed on your device.

This app is the cause of this problem.

Let me know.

diyamillickpi

@Safaasafaa@sukanta@sukanta Thank you so much for your help. Now my phone number is not showing busy. I've checked the game booster and now everything is ok.

Thank you once again 😊

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/643895#Comment_643895

Open Quick menu - Focus Mode - Turn off.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/643938#Comment_643938

Thanks for your kind feedback ❤️

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