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Why can't I unlock next level?cannot go past 695.

bamunden
bamunden Posts: 4

Level 1
in Support

I cannot go past 695. Will not unlock and has been stuck for 3 months.

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Hi @bamunden

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    Are you playing the game on the Kingdom platform?

  • bamunden
    bamunden Posts: 4

    Level 1

    Do you mean am I playing from the website? Sorry I'm being stupid. Yes I am if that's what you mean.

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    https://community.king.com/en/candy-crush-saga/discussion/comment/644248#Comment_644248

    Thanks for the details that you played this game through the browser on the Kingdom platform. In fact, it is an old platform and there are no new features updated and King is not working on that platform. In the old game, ticketing was common to unlock episodes but currently these options are not active in the game. However, it is still available on the old Kingdom platform.

    To enjoy the game's new features, you can sync the game to Facebook and play on more advanced platform.

    However, please send your email id through PM to @Crazy Cat Lad . He will unlock your game episode manually.

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @bamunden !

    Are you playing on King.com and stuck at a Roadblock? It won't unlock even though the timer is on zero?

  • bamunden
    bamunden Posts: 4

    Level 1

    That is correct.

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