Level 1669

Big_Bad_John

As soon as I start this level, before even taking first move, it crashes with "Level Failed" and "Not enough Order Targets Available". I've seen this before when not enough chocolate to finish a game, but just to be clear here heres what happens

1) Press play (or Retry) to enter level

2) straight away error message "Oops"

3) Game ends with"Level Failed" and "Not enough Order Targets Available".

4) 18 moves still remain

5) Googling the screen presentation of the level appears different to captures on the Web, something I haven't seen before.

Any ideas please

Crazy Cat Lad

I have reported level 1669 to the Game Team and they will check this up.

I will keep you updated with any info on this here on the thread.

Crazy Cat Lad

Level 1669 is now fixed!

kiara_wael

Hi @Big_Bad_John . Welcome to our Community 🙎‍♀️

Sorry for the inconvenience

Level 1669 will be report it

Please visit Candy Crush Saga page 👇️

https://community.king.com/en/candy-crush-saga/

Big_Bad_John

11 weeks of "Shielding" (for Corona) to go and can't play Candy Crush because of this error. Any suggestions anyone?

jedi_goat

I haven't been able to even start the board before I get the 'no targets' message. I could see it if I was making a mistake in the game but I've blown through 3 days of turns with the same message without playing a single move every time. Losing because I stink is one thing. Losing because the game won't let me play isn't fun.

Spinnifix

Hello and welcome to this community

Please refresh your game and clear the cache and restart.

Good luck

Sukanta_Biswas

Hi @jedi_goat

Right now, I'm asking you to check the steps below.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

If same then let me know.

jedi_goat

I'm not on an app. I play on my laptop and have none of those options in the PC version other than restarting the computer which I WILL give a shot.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/649576#Comment_649576

I'm going to check the level, I'm back here a bit later.😊

Spinnifix

@jedi_goat

Hi there!

You also have to clear the cache via PC. Go to your menu - Settings. Search it please. Clear cache is often helpful. Do you have window 10? Then you can download apps. That would help. Because at the end of the year the Flash player will be switched off.

Sukanta_Biswas

Hi @jedi_goat

I checked the level and I did not find any problem at the level.

Check out the troubleshooting I provided below.

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click More tools Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click Clear data.

Update Google Chrome:

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click Update Google Chrome. Important: If you don't see this button, you're on the latest version.
4. Click Relaunch.

If you're still not done, follow the step below..

Reset the Google Chrome Web Browser to Default Settings

1. Click the menu icon next to the address bar.
2. Select Settings from the drop-down menu.
3. Scroll to the bottom of the Settings page and click the Advanced link.
4. Scroll to the bottom of the expanded page and click the Reset button.
5. Click the Reset button in the pop-up window.

Check your game and let me know...

jedi_goat

Welcome to windows 10 where clear cache isn't a thing apparently. Just went into settings and it can't find it in a search.