Where have my levels gone? I can’t play!

Larissa77

Sukanta_Biswas

Hi @Larissa77

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

This problem is probably due to an Internet problem because your game is not fully synced for Slow Internet.

Also, you probably changed the device time.😊

However, I'm asking you to check the steps below.

Check App Update > Log Out Game > Restart Device > Do nothing for 10 minutes - Open Game & Log In.

If your problem is the same then let me know again, I will ask you to do some troubleshooting checks.

Thank you.

Crazy Cat Lad

Hi @Larissa77 !

Please check this page here.

Nenikapaki

I think it's with your internet connection. I had the same problem when i was only using free data on my phone.