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Why did I not receive unlimited lives?

Nancee99
Nancee99 Posts: 1 Newbie
in Support

Facebook is saying we get free unlimited lives, I didn't get these.

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Answers

  • megalli
    megalli Posts: 26 Level 2

    I’m from the uk and received unlimited lives for 2 days and now it’s gone. Why?

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  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend

    Hi @Nancee99 @megalli

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    The 24h Unlimited Lives are added to your game every afternoon this week and you need to be located in UK, Spain Italy and India.

    If you are in any of those countries, make sure the app is updated to the latest version. After this force close the app and restart the device and hopefully the Lives will get added correctly later today.

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  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123 Community Manager

    Hi @Nancee99 and welcome to our Community!

    The Unlimited Lives campaign that now is rolled out in UK, Spain, and Italy is only on mobile devices and it's communicated directly from the game when you open it.

    Could you post a screen shot of this message from Facebook next time you get it so I can check what it is regarding?

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