Stolen coins

mblake67

Twice now I've purchased something and didn't get it but game took the coins. Anyone else have that happen. I tried to spend coins to get lollipop and it took coins but didn't give lollipop, same thing happened with trying to get more moves

Spinnifix

Hello and welcome to this community

In the community, we can’t handle buying issues

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

 

https://soporto.king.com/contact

 

 If you play on an app, please go to Settings - App - Store - Deatials and there is an email address. Write the email there and explain your problem with the data. You will then receive an automatic email and do everything again. And send it. Good luck

https://www.help.king.com/hc/en-us#%20

Please select your language and the game in the top right corner!

https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase

 https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

Sukanta_Biswas

Also check HERE.

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase