Missing boosters

ambercandycrush123

I had a several hundred boosters and now they are missing after I had to delete and download again due to glitches. How can they be restored?

kiara_wael

Hi @ambercandycrush123

Sorry to hear that you Lossing Booster

Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it#latest

We do not replace items that have not been purchased but if you have however lost purchased items, please report this to our Player Support Team here, so they can help.

ambercandycrush123

I had the game saved to my Facebook and have reinstalled previously with no issues.

Crazy Cat Lad

Hi @ambercandycrush123 and welcome to our Community!

Boosters and Lives are saved directly on the device's memory and not backed up to Facebook like the levels and Gold Bars.

Therefore that will be lost if you delete the game.

If you had any purchased Boosters stored, please email Player Support so they can resend them to you. Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. 

justyna84

I have lost my boosters. I switched into a new devices few more times before and I never have this kind of issues. Always my boosters come back when I sign in.

not happy about it

Mary_Kay

If you have a way to get boosters to a new device then please tell. Dozens of posts here say it can't be done. An uninstall looses your boosters but you keep your level and gold bars. Boosters are saved on your mobile device. Many would LOVE to know if this is possible.