Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵Did You Qualify for the First Knockouts?
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵Did You Qualify for the First Knockouts?
I purchased two bundles for $5.99 and did not receive anything and it was (the money) taken off of m
Answers
-
Hi @LaChocolate
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
We're very sorry for your problem 😭
If there is a problem with the purchase you will need to click HERE and follow the steps because we don't handle purchase issues in the community.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
You can contact our Player Support directly HERE.
-
Welcome to the King Community !
I'm sorry to read that.
We cannot help you with this problem here. You need to contact King directly.
Enclosed a link to the contact form
You usually get an automatic answer with a service number the first time. Answer this mail again with your problem. Then it will be forwarded to a King agent.
