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Purchase question.
I recently made 2 purchases for $5.99 which included unlimited live for an hour, and 20 gold plus the bonus candies for a certainamount of time. The game did not give me my unlimited lives. Nor was i able to take advantage of the bonus candies. I'd like a refund. Please Advise.
Very respectfully,
Chris Ramos.
Answers
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Hi @NXT1UP
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
We're very sorry for your problem 😭
If there is a problem with the purchase you will need to click HERE and follow the steps because we don't handle purchase issues in the community.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
You can contact our Player Support directly HERE.
