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Unlimited lives

Rocketpup
Rocketpup Posts: 1 Newbie

Hello

Hope you are well and healthy

I have not received the unlimited lives. My husband has but I haven’t. Can you help me? We live in the UK.


thanks!

Answers

  • PummyRaj
    PummyRaj Posts: 32,395 Candy Moderator

    Hello @Rocketpup A Warm Welcome to our friendly King Community 🤗

    I am sorry to hear that you have not received the Free Lives!!

    I am suspecting that your game did not have the latest version installed, and that could be the reason for you to not receive the free lives!!

    Can you please check for "latest Updates" on your App Store // Google Store and install them? Then, Force close the App ---> Restart your device after shutting it down for 2-3 minutes. You should be able to receive the lives now (if the offer is still available, that is)!!


    Hope this made sense and clarifies! If you have further questions, please post back by typing in the comment box given below.

    Thank you for posting in the Community! Have a great week ahead!

    Please stay Safe & Warm! 😷

  • kiara_wael
    kiara_wael Posts: 143,109 Candy Moderator

    Hi @Rocketpup . Welcome to our Community 🙎

    Make sure the app is updated to the latest version. Force close the app and restart the device and hopefully the Lives will get added correctly later today.

    If they still doesn't get added, please email Player Support from the game's Settings and Help Center.

    Stay Safe

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