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📩 Email notifications Customise your experience in the forum! HERE
my gold bars disappeared. what to do?
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Answers
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Hi @ilan . Welcome to our Community 🙎
Sorry to hear that you lose Gold Bars!! This King Community does not deal with the Purchase issues as the query includes your personal details!
Check this useful page where you can see how to request a refund depending on the device you play on.
If you play on mobile and want to contact Player Support, the best way then is to email directly from the game.
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Hi @ilan ans welcome to our Community!
Please email Player Support so they can check up what happened.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
