Connecting Facebook first time app

Jerigondor

Hi all,

I have tried an entire one day to connect the app with facebook in Android (Xiaomi Mi8) and in IOS (iPad 2) but it never log in. It's the first time that I play connected with facebook but I need to do it with Facebook because I want to see my friends progress, can you have any solution or this is a reported bug?

Thanks

stan1981

Can u connect to King account?

Jerigondor

Yes, I can but I don't want to connect with this account because all I want is to see my Facebook friend's progress. Thanks!

kiara_wael

Hi @Jerigondor . Welcome to our Community 🙎

Please check this link if you problem with Facebook 👇️

https://community.king.com/en/blog/discussion/249813/having-problems-connecting-to-facebook-on-android

Let me know if its works

Please stay safe

Jerigondor

https://community.king.com/en/candy-crush-saga/discussion/comment/656696#Comment_656696

Hi, I tried but it didn't work. If I connect with a Facebook account with a progress (my bro's account) it works and I don't need to do something strange, the problem is when I try with my account, that hasn't any progress, it's the first time I try to connect with my Facebook account.

Crazy Cat Lad

Hi @Jerigondor and welcome to our Community!

What exactly goes wrong when you try to connect to Facebook?

Do you get any error message?

Jerigondor

https://community.king.com/en/candy-crush-saga/discussion/comment/656897#Comment_656897

Hi, there is any error message. When I try to connect, I return to the login screen and I try and try but never happens anything.

Crazy Cat Lad

OK, thanks!

Have you tried with reinstalling the app?