I had lost two candy boosters because i started the level and went to my home screen to go to email. I went back, normally it stays on the game level im on but this time it didn't. Im furious because it didnt even give me my color bomb or two mix back.
Answers
Welcome to King Community.
How long your game will stay while minimized, depends on your device's RAM.😊
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0 · Helpful Woah! Sweet Love HahaIt was less than one minute. I have a samsung galxy s10. It says 5.1/8 GB under device care and memory
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1 · Helpful Woah! Sweet 1Love HahaEverything is an exception, it was something like that.😎
In my case it has been a lot.😊
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0 · Helpful Woah! Sweet Love HahaWhat is there to do to fix this or give me my boosters back
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0 · Helpful Woah! Sweet Love HahaIf some free items didn't get paid out because of technical issues, there is nothing you can do to recover them.
All you can do is to trouble shoot so this won't happen again.
If you don't receive or lose any purchased items, then email Player Support from the game's Settings and Help Center. Free items though do not get refunded or compensated.
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1 · 1Helpful Woah! Sweet Love Haha