Uninstalled

tnguye3328

I had to reboot my phone because of a glitch. When I reinstalled the app all of my extra powers was erased. I’ve been saving my extra powers since I started and I’m on level 2970 now. I was wondering is there a way to get back all of my extra powers?

Freddy_

No your boosters are stored on phone memory and if you have to reset or you replace phone you lose all your boosters. Not a very good outcome at all, feel for you. Nothing that can be done

Mary_Kay

Sorry that you lost all your boosters. It's a nasty side effect of glitches requiring a reinstall.

😣

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/286606/uninstalled

In the case of Android your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.

However, Please check HERE.

If you play on mobile, then please email Player Support directly from the game.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.