I lost all my inventory after reinstalling the game.

kratibkratib Posts: 1 Newbie

I lost all my inventory after reinstalling the game. I have not changes the device and all the data in safe. Please help.i worked hard to get all boosters.

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator
    edited April 2020

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    In the case of Android your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

    However, Please full info HERE.


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

  • Hey! Would you like to give us your opinion?

  • Bumper2019Bumper2019 Posts: 3,271 Legend

    @kratib

    If you have the new navigation bar at the bottom, the inventory is now behind your avatar at the top.


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