Didnt receive gold

LadyLillithLadyLillith Posts: 1 Newbie

Didnt receive the 60 gold bars. The money 3,49 has been paid recording my bankaccount.

Best Answer

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator
    Accepted Answer

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    We're very sorry for your problem 😭

    If there is a problem with the purchase you will need to click HERE and follow the steps because we don't handle purchase issues in the community.

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

    When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

    You can contact our Player Support directly HERE.

    Accepted Answer

    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

Answers

  • Hey! Would you like to give us your opinion?

  • stan1981stan1981 Posts: 3,417 Legend

    U will need to contact support for them to check ur account ...

    Regards, 
    Stan
  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator
    Accepted Answer

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    We're very sorry for your problem 😭

    If there is a problem with the purchase you will need to click HERE and follow the steps because we don't handle purchase issues in the community.

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

    When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

    You can contact our Player Support directly HERE.

    Accepted Answer

    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

Sign In or Register to comment.