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My CC won't open

kksummers22kksummers22 Posts: 3 Newbie
in Support

I keep getting a flashing "source" screen. How can I fix

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Comments

  • SpinnifixSpinnifix Posts: 16,091 Ambassador

    Hello and welcome to this community


    I'm sorry if you have a problem. Could you please check your internet or wifi connection? That it is completely there. And then update the device game and clear the cache.


    And restart. Otherwise this:https://community.king.com/en/blog/categories/blog-posts

                                                                 
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  • Hey! Would you like to give us your opinion?

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator
    https://community.king.com/en/candy-crush-saga/discussion/287061/my-cc-wont-open

    Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit HERE.


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

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