Hello, I paid $1.99 for a move but didn’t get it. My account was charged. I don’t think that was fair.
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
We're very sorry for your problem 😭
If there is a problem with the purchase you will need to click HERE and follow the steps because we don't handle purchase issues in the community.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
You can contact our Player Support directly HERE.
Hey! Would you like to give us your opinion?
Answers
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
We're very sorry for your problem 😭
If there is a problem with the purchase you will need to click HERE and follow the steps because we don't handle purchase issues in the community.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
You can contact our Player Support directly HERE.
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