Buying

jadeashjadeash Posts: 1 Newbie

Keep buying in the game and all my gold bars have gone without using them

Answers

  • stan1981stan1981 Posts: 3,417 Legend

    Hmm how many gold bars gone? Missing or? U have to contact support or community manager for them to check ur account. But u need to provide more details to them

    Regards, 
    Stan
  • Hey! Would you like to give us your opinion?

  • kiara_waelkiara_wael Posts: 37,552 Candy Moderator

    You can find all info about refunds and broken purchases here.

    If you play on mobile, go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days. 

    Don't forget to add your Game User ID to the email so Player Support will find your game.

    Hope this will help you



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