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Gold bars

LuuupitaaLuuupitaa Posts: 1 Newbie
in Support

Hello!! I purchased the 9.99 $50 gold bars and some boosters. But none of the gold bars are showing on my game and I got charged 9.99 on my bank account already. This has happened multiple times, I love this game but can you guys start doing something about this or can I get my money back

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Comments

  • Freddy_Freddy_ Posts: 48,017 Sweet Legend

    They dont deal with purchases on this site, you will to use the contact us at the bottom of the page to eamail customer support. You will neeed your king ID , you get this by going to log out screen where your picture is above it should be a king sin double click and it will display ID in numbers

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  • Hey! Would you like to give us your opinion?

  • Crazy Cat LadCrazy Cat Lad Posts: 9,380 Community Manager

    Hi @Luuupitaa and welcome to our Community!

    Check the page here with how to get purchases refunded or compensated.



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