Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
ID 8498469250, Level 85, step 2780
I have not been receiving my bonus gold bars. I thought it was because there was something wrong with the last level, but I'm not getting the bonus gold bars this level either. I get the gold bars when I purchase them but when the stripped bag appears and says I have received bonus bars, they aren't added to my total.
Thank you for whatever help you can extend.
(EDITED by CM - Personal information)
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
If you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.