Boosters gone after installing on new phone

chris1796chris1796 Posts: 1 Newbie

I recently got a new phone and after installing the game on it, my progress synced, but none of my boosters did. How can I get these back??

Answers

  • kiara_waelkiara_wael Posts: 37,552 Candy Moderator

    Hi @chris1796 . Welcome to our Community 🙎‍♀️

    Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

    Please read links bellow about lose booster!👇️




  • Hey! Would you like to give us your opinion?

  • Mary_KayMary_Kay Posts: 1,389 Level 5

    Losing your boosters is a nasty side effect of changing devices. So sorry

    Wash your hands. Wear your mask. Stay safe.

  • Crazy Cat LadCrazy Cat Lad Posts: 9,380 Community Manager

    @Mary_Kay The Boosters are not lost when changing device. They are still available on the old device and you can use them there and play your current level as long as the game is connected to your Facebook or King account.

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