Dainty Bundle Issue

beckyperez2015beckyperez2015 Posts: 1 Newbie

I ordered/paid for the Dainty Bundle for 9.99 which included 2 hours of play but I didn’t receive 2 hours of play.

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    We're very sorry for your problem 😭

    If there is a problem with the purchase you will need to click HERE and follow the steps because we don't handle purchase issues in the community.

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

    When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

    You can contact our Player Support directly HERE.


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

  • Hey! Would you like to give us your opinion?

  • Crazy Cat LadCrazy Cat Lad Posts: 9,380 Community Manager

    Hi @beckyperez2015 and welcome to our Community!

    The Dainty bundle do not include any Unlimited Lives, only 2h with all in-game Boosters.

    The Unlimited Lives is displayed with a heart with the lying down 8, like in the Tasty bundle.

    The clock and time on the Boosters shows that these Boosters are Unlimited for that time of play.


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