You will need a superstar to help you will tag one for you. boosters are stored on phone so normally lost due to upgrading phone or device reset, so not sure on your problem
first thing to try is make sure game is upto date and sign out restart your device and sign back in. also if playing through web browser clear the cache aswell. Other than that cannot really help you as i know pc/phones not sure on ipad.
Hello @jade2020 , Welcome to the King Community!! 👑
Check out this as it may help you find your lost inventory!
Just do not uninstall you game app yet.
There's no known issue about this, so it would be very helpful if you could send us a screenshot where we can see the empty box the next time it appears.
If you see that this is not helping please wait until one of our Superstars or CM's have a look at your issue.
It wont be to long so please wait. @Freddy_Falkner has already tagged some of them.
Answers
Have you upgraded your phone or done a reset
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love HahaI was playing and it just kept loading and loading and the. Poof all gone. ☹️
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0 · Helpful Woah! Sweet Love HahaYou will need a superstar to help you will tag one for you. boosters are stored on phone so normally lost due to upgrading phone or device reset, so not sure on your problem
@Sukanta_Biswas @Crazy Cat Lad @kiara_wael
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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3 · 1Helpful Woah! 1Sweet 1Love HahaIt’s actually on my iPad. I’m so disappointed. I saved up a lot of boost.
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0 · Helpful Woah! Sweet Love HahaOh man, now it just made me start over to level one.
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0 · Helpful Woah! Sweet Love HahaNot only did I loose my boost, now they put me back to level one. 😭
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0 · Helpful Woah! Sweet Love Hahafirst thing to try is make sure game is upto date and sign out restart your device and sign back in. also if playing through web browser clear the cache aswell. Other than that cannot really help you as i know pc/phones not sure on ipad.
Hopefully you get reply from superstar soon
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love Hahasounds like you have been signed out try as above and let me know
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love HahaOh no, now it’s saying my info is incorrect. What is going on....
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0 · Helpful Woah! Sweet Love HahaWhtry signing in and using forgot password to get a password reset
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love HahaIt said that I’m not linked to a king account
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0 · Helpful Woah! Sweet Love Hahadid you use facebook login
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love HahaI don’t have a Facebook account. I guess it wasn’t meant for me to play candy crush anymore
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1 · Helpful Woah! 1Sweet Love HahaHello @jade2020 , Welcome to the King Community!! 👑
Check out this as it may help you find your lost inventory!
Just do not uninstall you game app yet.
There's no known issue about this, so it would be very helpful if you could send us a screenshot where we can see the empty box the next time it appears.
If you see that this is not helping please wait until one of our Superstars or CM's have a look at your issue.
It wont be to long so please wait. @Freddy_Falkner has already tagged some of them.
Stay well and keep safe 💜
✨ A guide to help you locate the different areas in the community! ✨
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2 · 2Helpful Woah! Sweet Love HahaI was actually proud that I got up to 6651. But disappointed that I lost my boost and now lost my levels. Well, thanks for trying to help me Freddy.
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1 · Helpful Woah! 1Sweet Love Haha