Lost Levels

Linda_Plante19

I have lost all of my levels now having to start to 1! How can I recover these i was approximately 2100 level

kiara_wael

Hi @Linda_Plante19 . Welcome to our Community 🙎‍♀️

Please check this page here.

Hope this will help you

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/287887/lost-levels

If you didn't save the game with an account then your game was lost.

You must first create a new Facebook account and connect the game. Next step 👇️

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

I hope you're back on track really soon! 

stan1981

Else u can use king account n secure with email address...

Crazy Cat Lad

Hi @Linda_Plante19 and welcome to our Community!

Do you need any further help with this? Did you check the helpful page @kiara_wael posted?