On April 7th 22h30 around, I bought a package and never got it... it was 20 bars plus many free moves and an hour or free everything. I never got it so i could not finish my level. Will I have a credit for that?
Sorry to hear that you have not received the items that were purchased!! This King Community does not deal with the Purchase issues as the query includes your personal details!
Check this useful page where you can see how to request a refund depending on the device you play on.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
If you play on Facebook on a computer then send an email from here. Don't forget to add your Game User ID to the email so Player Support will find your game.
Misskanasuta
Posts: 1 Newbie
Answers
U didn’t got the gold bars? Email support with ur account id for them to check
Stan
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0 · Helpful Woah! Sweet Love HahaHi @Misskanasuta . Welcome to our Community 🙎♀️
Sorry to hear that you have not received the items that were purchased!! This King Community does not deal with the Purchase issues as the query includes your personal details!
Check this useful page where you can see how to request a refund depending on the device you play on.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
If you play on Facebook on a computer then send an email from here. Don't forget to add your Game User ID to the email so Player Support will find your game.
Hope this will help you
- Report
2 · 1Helpful Woah! Sweet 1Love Haha