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App store not connect!!!

Rollysakura
Rollysakura Posts: 4

Level 1

This is my User ID 11245927596 ROLANDE please help me (sorry my english is limited)

Answers

  • Albert76
    Albert76 Posts: 1

    Level 1

    albertcasademontribera@gmail.com

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    .Welcome back to the Friendly King Community's Candy Crush Saga forum.

    Please Reset App Store then check again.

    The problem has been reported to Game Studio and work is under way to fix it.

    You will find complete information HERE and of course tell your Game ID there.

    Thank you.

  • PummyRaj
    PummyRaj Posts: 44,082
    edited April 2020

    Hello @Rollysakura Hearty Welcome to our friendly King Community 🤗

    I am sorry to hear about the issue in your game!! I was looking at few things for you 🙂


    Can you please clarify something... is the "Store" in the game that is not working for you to buy any of the boosters? OR is it the "App Store" in your device?


    If it is "In game store" -- The Candy team already aware about this issue. Hence, you will have to post please your user ID number at this link ---> "Store Not Working"


    Please post your reply in the comment box given below and clarify for us!

    Talk to you soon! Have a great rest of the day!

  • PummyRaj
    PummyRaj Posts: 44,082

    Hello @Albert76 A Warm Welcome to our friendly King Community 🤗

    This is a public forum, and posting your personal details is not recommended!!

    Can you please EDIT your post, and delete your email address from your above comment? To Edit your comment, you will have to click on the "Cog wheel / Gear icon" that is located at the top right corner of your comment box.

    Once you click on it, you will see "Edit" option ---> Click on it and you will be able to delete/change what you have typed before. Once removing your email address, click on "Save Comment".

    Thank you for understanding! Have a great rest of the day!

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