I lost progress after game crashed

abril_1978

i wasn’t able to open the game so I turned my phone on and off. When I opened it again I had lost all progress and gold. I was on level 2874 and had 91 gold.

kiara_wael

Hi @abril_1978 . Welcome to our Community 🙎‍♀️

Please check this page for lost progress here.

and here for lost Gold Bars 👇️

You can find all info about refunds  here.

Hope yhis will help you