game candy crush saga

dilipmahatodilipmahato Posts: 2 Newbie

I lost my game because i did not have facebook.

Best Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator
    Accepted Answer

    You must first create a new Facebook account and connect the game. Next step 👇️

    Please email Player Support so they can restore the levels manually on your new account.

    Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

    It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

    I hope you're back on track really soon! 

    Accepted Answer

    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

  • Hey! Would you like to give us your opinion?

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator
    Accepted Answer

    Follow what I have said. 😊Support team can restore the levels manually.

    Thank you.

    Accepted Answer

    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

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