Facebook Gameroom indicates the end of my journey and to update browser

jpickettjpickett Posts: 5 Level 2

When I enter FB Gameroom, CCS starts up as normal but the I get a message

I've seen this message before. I'm running FBGameroom version 1.22.7235.32722

Answers

  • jpickettjpickett Posts: 5 Level 2

    When I click on the "find out more" I get a "PAGE NOT FOUND"

  • Hey! Would you like to give us your opinion?

  • jpickettjpickett Posts: 5 Level 2

    Does support monitor these issues? Is anyone else having this issue? This is something that happened two days ago. I can access my current levels thru my Kindle and thru Facebook, but not thru Facebook Gameroom.

  • Sharon_LooseSharon_Loose Posts: 1,701 Level 5

    Hi @jpickett are you referring to Candy Crush Saga rather than CCFriends saga? You are in the Friends community rather than the CCS area. I’ve not got experience with game room but I know that a long time ago at a certain level on CCS we had to update our browser to HTLM5 to continue. I changed to using Chrome at that time. @Elsa do you know anything about game room ?


  • Freddy_Freddy_ Posts: 48,017 Sweet Legend
    edited April 2020

    you will need to move to playing through facebook (not gameroom)or the win 10 app as game no longer updated on that format. alternatively you could use a mobile candy crush app

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator

    The Gameroom platform is not recognized by King and therefore we cannot assist you with this matter.

    You need to contact the Facebook Help Center.

    Thank you.😎


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

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