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New Facebook account
Best Answer
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Hi @LauraMaskrey .Welcome to our Community 🙎♀️
I'm sorry your account was hacked.
You must first create a new Facebook account and connect the game. Next step 👇️
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
I hope you're back on track really soon!
Answers
-
Hi @LauraMaskrey .Welcome to our Community 🙎♀️
I'm sorry your account was hacked.
You must first create a new Facebook account and connect the game. Next step 👇️
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
I hope you're back on track really soon!
