Missing boosters

kahaha21

Hi i just got a new phone and tranfered everything to it when i logged back in my level is where i left off but all the boosters i had saved up are gone .how do i get them back

Freddy_

you cannot boosters are stored on the phone itself . so if you change phone or reset you lose all your boosters. only sync level and gold bars

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/289456/missing-boosters

Hi @kahaha21 . Welcome to our Community

Sorry you lose Booster !

Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it#latest

bearwithme

Hello @kahaha21 and welcome to our friendly King Community! I am sorry to hear that happened to you but unfortunately things like saved boosters and lives are stored locally on your device, so when you transfer to a new device, all that information is lost and cannot be restored.

That is why we recommend to people who know they will be getting a new device, to use up as many of their saved boosters as possible, since they won't be able to be transferred to the new device.